The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. NAGA PIPE TRADING SDN BHD will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 DAYS after the confirmation.
Once the goods is checked and returned, refund will be made available in term of credit to the user registered account which could be used in the next purchase from the website. NO CASH REFUND in any cases.
Please contact us at firstname.lastname@example.org or 084-333890 if you have any questions or doubts.